Privacy Policy

Information We Collect

When you interact with Validex Systems, we collect several types of information to provide you with better services and educational opportunities. This includes basic contact details when you register for our learning programs, technical information about how you use our website, and communication records when you reach out to our support team.

We also gather information about your learning preferences and progress through our career development programs. This helps us tailor the educational content to match your specific goals and learning style. Additionally, we may collect professional background information to better understand how our programs can support your career advancement.

• Contact information including name, email address, and phone number
• Professional background and career objectives
• Learning progress and engagement metrics
• Website usage data and technical information
• Communication preferences and support interactions

How We Use Your Information

Your information serves multiple purposes in delivering quality educational experiences. We use it primarily to customize learning paths, send relevant program updates, and provide technical support when needed. Our team analyzes usage patterns to improve course materials and identify areas where students might need additional guidance.

We also use collected data to research educational trends and develop new programs that address emerging career opportunities. However, any research conducted uses anonymized data that cannot be traced back to individual users. Communication preferences help us send you information about upcoming courses and industry insights that align with your interests.

Data Protection and Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use encryption protocols for data transmission and storage, with regular security audits conducted by independent professionals. Access to personal data is strictly limited to team members who need it for their specific job functions.

All staff members undergo privacy training and sign confidentiality agreements. We maintain backup systems to prevent data loss while ensuring these backups receive the same level of security protection as our primary systems. Any potential security incidents are investigated immediately, with affected users notified within 72 hours as required by Irish data protection regulations.

Your Rights and Choices

Under Irish and European Union data protection laws, you have several important rights regarding your personal information. You can request to see what data we hold about you, ask us to correct any inaccuracies, or request deletion of your information when it's no longer needed for educational purposes.

You also have the right to restrict how we process your data or object to certain uses of your information. If you want to transfer your learning records to another educational provider, we can provide your data in a structured, commonly used format. These rights can be exercised by contacting our privacy team directly.

• Request access to your personal data and learning records
• Correct inaccurate or incomplete information
• Delete your data when no longer needed for educational services
• Restrict or object to certain data processing activities
• Receive your data in a portable format for transfer to other services
• Withdraw consent for optional data processing activities

Data Retention and Deletion

We retain your personal information only as long as necessary to provide educational services and comply with legal obligations. Learning progress data is typically kept for three years after program completion to allow you to reference your achievements and for us to provide continued career support when requested.

Contact information and communication preferences are retained while you remain an active participant in our programs or until you request removal. Financial records related to course payments are kept for seven years to comply with Irish tax and accounting requirements. When data reaches its retention limit, we securely delete it from all systems including backups.

Third-Party Services and Sharing

We work with carefully selected service providers to deliver our educational programs effectively. These include cloud hosting providers, email communication services, and educational technology platforms. All third parties are required to maintain the same level of data protection that we provide and can only use your information for the specific services they provide to us.

We may share anonymized, aggregated data about learning outcomes and program effectiveness with educational researchers or industry partners. However, this data cannot be used to identify individual students. In rare cases, we might be required to disclose personal information to comply with legal obligations or protect the rights and safety of our students and staff.

International Data Transfers

Some of our educational technology providers are located outside the European Economic Area. When we transfer your data to these providers, we ensure appropriate safeguards are in place through standard contractual clauses approved by the European Commission or other legally recognized transfer mechanisms.

We carefully evaluate the data protection practices of any international service providers and maintain records of all cross-border data transfers. You have the right to request information about these transfers and the safeguards we use to protect your data during international processing.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our educational programs, legal requirements, and data protection practices. When we make significant changes, we'll notify you via email and through announcements on our website at least 30 days before the changes take effect.

Minor updates, such as clarifications or contact information changes, will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy and handle your personal information.